All game play is stored securely on our servers, in the event of a disconnection simply log back in to your account to see the outcome of any event or game play. In relation to the casino, if the gameplay was incomplete , it should resume when you next log back in to the game. If you continue to experience problems please 'click here' to chat to a member of our Customer Support Team.
The software for our sportsbook is EveryMatrix, the Casino has Net Entertainment and our Poker uses Cake.
Check your internet connection and if still not connecting please contact Jetbull Mobile: Sports Betting, Online Casino and Live Casino Customer Support.
Check you are using the correct 'password' and 'nick' name for your account, if you still cannot login please contact Jetbull Mobile: Sports Betting, Online Casino and Live Casino Customer Support.
If you have been experiencing a slow connection, please note the following: Having several browsers open, music programs running or downloading files can all slow your computer and/or internet connection. Your local internet service provider may also be experiencing lag. Sharing your internet connection within your household and in your local area can also slow your connection speed.
Please ensure that you have a valid sound card and your speakers are not set to mute. Check to see that you have sounds selected via the Jetbull Mobile: Sports Betting, Online Casino and Live Casino 'Options' tab. The Chat Tab in the bottom right corner of the Table Screen contains an 'Options' Button where you can select 'all', 'alerts only' or 'silent'.
Unfortunately, we do not currently offer a version of our software specifically designed for the MAC. Many of our users, however, have successfully employed a PC emulator to enjoy our games. Please visit our Download Page for full details.
The communication between your machine and our servers has been optimized for the fastest response. If you notice that your game is moving slowly, there are two likely explanations: 1. The players on the table are taking a long time to act when it is their turn. 2. You may not have a good connection to the Internet.